TERMS OF BUSINESS
The trademark construction3000 belongs to Deschard International Limited, a company registered in Ireland with the registration number 611801 and VAT number IE3494973HH at the address 1 Ladies View, The Miles, Clonakilty co. Cork, Ireland. The products are designed by Kemtech KSF-Europe in Geneva Switzerland (https://www.kemtech-ksf.com) and are assembled by the KSF factory in Taiwan.
When you (the person named on the order) place an order with us, we will do business with you under the following terms.
The prices we quote always include VAT at the relevant rate.
We offer all our goods on a payment-with-order basis. This means you must pay us when you place the order. We can take payment by Paypal and most credit cards and debit cards. We will only accept your order if we receive the payment in full.
SENDING YOU THE GOODS
We will normally send you your goods within two days after we receive your payment.
You can find delivery information on the website. This information will vary depending on the item you are buying.
We will deliver your order to any address in the world. In Europe the delivery time is expected to be between two and five working days. Outside Europe, the delivery time will vary depending on the delivery address.
Once you have placed your order, you will receive an email with all the relevant informations.
We aim to keep enough stock so that we never run out. However, at times when there is unexpectedly high demand, we may unfortunately run out. If this happens, we may delay sending out your order while we get new stock. We will keep you inform of the delivery progress. You may contact us at any time to check on the progress of your order.
If you want to cancel your order, you can do so at any time until we send it out. We normally pack and send out orders very quickly so if you want to cancel your order, please send an email to firstname.lastname@example.org as soon as possible. If we have not already sent the goods out, we will cancel your order and issue a full refund (including delivery charges) to the credit card, debit card or PayPal account used to place your order. We will make the refund as soon as possible and within 14 days of cancellation. If we have sent the goods before you cancel your order, you can still get a refund by following the returns procedure set out below.
UNWANTED GOODS 30-DAY REFUND
Once we have despatched your goods (or if you have collected them), you can return them for a full refund (including standard delivery charges) within 30 days of delivery (or collection) without giving a reason, as long as they are with their original packaging and unused. You will be responsible for returning the goods to us (and have to pay any costs involved) and we are allowed to reduce your refund if there is any damage to the goods caused by you handling them. We will make all refunds to the credit card, debit card or PayPal account used to place your order and we will pay you within 14 days of us receiving the goods.
Unwanted items delivered direct from our suppliers are also eligible for a full refund within 30 days of delivery. These items must be returned in their original packaging and unused. To return these items, please call or email our customer service team on email@example.com to arrange for the item to be collected.
If any of the goods we supply fail to perform satisfactorily due to faulty materials or workmanship, contact us at any time and we will work with you to deal with the problem. This may involve a repair, providing a replacement product or giving you a full or partial refund.
If things like strikes, wars, acts of terrorism or even small things like power cuts interfere with our business with you, we will do our best to keep things going. However, we will not be legally responsible to you for any failure which is due to these unexpected circumstances or any other situation outside our control.
Nothing in these terms of business should affect your legal rights or limit our legal responsibility for death, personal injury or fraudulent misrepresentation resulting from our negligence, or any other liability which we cannot limit or exclude by law. We will not compensate for delivery delays or failures that are outside our control. We will not be legally responsible to you for any losses which both we and you could not expect at the time you bought the goods. If you are a trade customer, we will not be legally responsible to you for any business losses.
These terms of business will be governed by Irish law. Any disputes will be dealt with by the Irish courts.